Small groups and teams are the heart of most organizations yet little attention is paid to their health and well-being. People in great teams feel like they are “in the flow” and even complex challenges can be met. This can happen in your teams too!
What makes us special:
We are experts in group dynamics and have studied hundreds of groups over the years. We start our process by deciding, with you, the best way to work with each group and offer customized solutions. In a typical team engagement we conduct extensive interviews with team members and by using the Group Development Questionnaire (GDQ) we measure the effectiveness of the group. The GDQ is an evidence based instrument that creates an “X- Ray” of the team’s dynamic functioning. We share the information with the team and facilitate the members to address the results and develop an action plan to increase the group’s effectiveness. Teams that we have measure significantly improve performance after a facilitated team session.
Who do we work with:
We work with all kinds of groups and teams including project managements teams, inter-professional teams, and any group or team that needs to cooperate with each other and wants to learn to be more effective and to sustain effectiveness.
Group Coaching and Facilitation- What is the difference?
Generally, when I get hired to coach a group I am helping a group be more effective and productive in general. As a facilitator, I end up doing this this too, however, the task is focused on a specific outcome like a strategic plan. A good group coach uses the skills of facilitator, educator, and use of proper assessment tools and design skills are important. The assessment and design skills are essential for the following reason: with an individual we can do a 360. Assessing a team requires a tool developed for team assessment. As coaches many of us are familiar with 360 degree feedback instruments that measure individual behaviors and performances. For groups, I use the Group Development Questionnaire (GDQ) because it measure group level behaviors and performance. As with individuals- it is the team that needs to make the decisions about the change and this can be tricky with a team. With individuals we ask questions and probe and get very good results however with a team, when you do the same you just see the dynamics of the group (I.e.- the same people talk, the same two people disagree, everyone looks to the leader to answer, everyone discusses but no decisions get made). To help the group 'change' the dynamics it often takes using good data (from observation,team assessments,interviews) and organizing small groups, reflections and a variety of conversation settings and tools to help a group be more effective.